Shipping and Delivery
Au Temps des Toiles posters are printed on-demand with care for each individual order.
Local & Eco-Responsible Production
We partner with fine art printing facilities in Canada, the United States, and Europe. Your poster is printed closest to your delivery address to reduce carbon emissions, transport distance, and shipping times.
Zero Customs Fees:
Thanks to direct local production within your geographic region, you have no customs or import duties to pay upon receiving your order.
Delivery Times
Once your order is confirmed, your design is prepared and dispatched to our print studios. Estimated delivery times are shown transparently at checkout and depend on your location.
You will receive a dispatch confirmation email with a tracking number as soon as your order ships.
Shipping Rates
Shipping costs (if applicable) are clearly displayed before payment. No additional fees will ever be requested upon delivery for customs.
Delayed or Lost Package
If your order appears unusually delayed or if you spot any tracking anomaly, please reach out to us with your order number. info@autempsdestoiles.com.
Our support team will promptly investigate with the carrier and provide a quick resolution.